Geek Squad Charges $415 Dollars To Replace Perfectly Good Hard Drive
Yes folks, according to this article on the Consumerist, Best Buy's Geek Squad charged $415 dollars to a customer simply to replace a supposedly defective hard drive with a new one, and only issued him a partial refund when showed that the real problem wasn't about the hard drive.
- Price to diagnose: $69.00
- OS Install: $129.00
- Back up transfer:$99.00
- New Hard Drive: $118.00
- NO Guarantee
- Estimated repair time seven to ten days.
What's the moral of this story? It seems that despite the fact that Geek Squad bills itself as a friendly alternative to scary computer repair places who'll rip you off, they're not even as good as your friend at work. Maybe O. would have been better off if he'd just offered his friend $250.00 if he could get the computer to work.